Environment
Mitsubishi Motors recognizes that responding to environmental issues through its business activities is essential. Accordingly, we will engage proactively in specific and effective measures from a medium- to long-term perspective.
(Directions of initiatives)
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We will face three specific environmental issues headon: climate change, resource depletion and environmental pollution.
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Given that 2050 is an important landmark for climate change on a global scale, we have clarified levels to be achieved, in 10-year increments, and are pursuing initiatives to this end.
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We will respond to environmental issues through the following activities:
- Unique environmental contributions through our products
- Initiatives at each stage of automobile production, sale and use
- Collaboration with business partners, affiliated institutions, governments and local authorities
- Initiatives targeting environmental issues rooted in the local community
- Initiatives to determine and reduce environmental impact of all related business activities
MITSUBISHI MOTORS Group Guidelines for the Preservation of Biodiversity
The MITSUBISHI MOTORS Group will continue to track and reduce its impact on biodiversity, recognizing that the activities of humankind can both benefit from and affect the diversity of living organisms. To this end, the entire Group will take on initiatives for preventing global warming and environmental contamination, and promote the recycling and efficient use of resources, while engaging in activities that pay consideration to biodiversity.
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Consideration to biodiversity in business activities
We will track and reduce the impact of business activities on biodiversity by conserving energy, reducing the generation of waste, and curtailing the release of chemicals. At the same time, we will also pay consideration to neighboring communities when making use of land for factory construction and other purposes.
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Consideration to biodiversity in products
We will promote fuel efficiency, exhaust gas countermeasures and recycling-friendly design of our products, while striving to select and use materials that pay consideration to the environment.
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Education, understanding and self-awareness
We will continue to educate the entire Group from management to employees on the front lines to share a common understanding and develop a self-awareness of the relationship between business activity and biodiversity.
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Cooperation and collaboration with society
These activities will be promoted in cooperation with all stakeholders including the supply chain, stockholders, local governments, local communities, non-profit organizations (NPOs) and non-governmental organizations (NGOs).
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Information disclosure
We will strive to disclose and disseminate the content and results of these activities to customers and local communities.
Social
Human Rights Policy
Our Human Rights Policy stipulates the following content, as well as items to be complied with and addressed.
- The purpose of this human rights policy is to ensure that Mitsubishi Motors conducts business activities with respect for the human rights of our stakeholders.
- Mitsubishi Motors recognizes that the efforts to respect human rights are essential factors in the fulfillment of our social responsibilities. All of the executives and employees within Mitsubishi Motors comply with this human rights policy.
- Mitsubishi Motors respects basic human rights in our business activities on the basis of the Corporate Mission and the MITSUBISHI MOTORS Global Code of Conduct.
- Mitsubishi Motors supports and respects the following international norms and standards.
- The International Bill of Human Rights and relevant treaties on human rights
- The ILO Declaration on Fundamental Principles and Rights at Work and relevant standards
- The UN Guiding Principles for Business and Human Rights
- The UN Global Compact
- Mitsubishi Motors promotes efforts to respect human rights through its relationship with stakeholders.
- Mitsubishi Motors complies with national laws and regulations in each market where we operate. Where we face conflicts between internationally recognized human rights and national laws, we will seek ways to honor the principles of international human rights.
Mitsubishi Motors Sustainability Due Diligence Policy
Mitsubishi Motors Corporation (hereinafter referred to as ‘Mitsubishi Motors’) ensures responsible business conduct considering adverse impacts that its operation causes or would cause on human rights and environment.
Article 1 (Objectives)
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The Mitsubishi Motors Sustainability Due Diligence Policy (hereinafter referred to as ‘the Policy’), based on Mitsubishi Motors ‘Human Rights Policy’ and ‘Environmental Policy’, aims to appropriately implement risk-based due diligence (*1) and ensure the effective operation of processes in order to address adverse human rights and environmental impacts arising from business activities across in Mitsubishi Motors’ value chain.
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Mitsubishi Motors implements due diligence focusing on adverse human rights and environmental impacts listed in Annex 1 and 2 in accordance with the relevant international norms listed in Annex 3. These annexes are subject to revision based on emerging risk trends, significant changes in operation and enforcement of applicable laws and regulations.
Article 2 (Definitions)
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In the Policy, ‘value chain’ means:
activities related to the production of products or the provision of services done by Mitsubishi Motors or its subsidiaries, that include the design, extraction, sourcing, manufacture, transport of raw materials, products and/or parts of products, and any other operations done by Mitsubishi Motors, its subsidiaries, or its business partners -
In the Policy, ‘business partner’ means:
an entity which performs business operations related to the operations, products or services of Mitsubishi Motors or its subsidiaries
Article 3 (Applicability)
The Policy is applied to Mitsubishi Motors.
In addition, through the Policy, Mitsubishi Motors requests its subsidiaries and all business partners to implement risk-based due diligence.
Article 4 (Adverse impacts subject to due diligence)
The risk-based due diligence referred to in the Policy focuses on actual and potential adverse human rights and environmental impacts, with respect to Mitsubishi Motors operations, the operations of its subsidiaries, and the value chain operations carried out by business partners.
Article 5 (Establishment of management systems)
Mitsubishi Motors establishes and maintains internal management systems overseen by a senior executive or an equivalent-level officer to ensure appropriate implementation of due diligence addressing adverse human rights and environmental impacts arising from its business activities.
Article 6 (Due diligence processes)
Mitsubishi Motors implements the following processes with the aim of effective due diligence.
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Identifying, investigating, analyzing and assessing adverse impacts
Mitsubishi Motors identifies, investigates, analyzes and assesses actual and potential adverse human rights and environmental impacts arising from its own operations, those of its subsidiaries, and, where related to their value chain, those of their business partners.
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Addressing adverse impacts (preventing, mitigating, bringing to an end adverse impacts and providing remediation)
Where it is not feasible to prevent, mitigate, or bring to an end all identified adverse impacts at the same time, Mitsubishi Motors prioritizes them based on their severity and likelihood. In such case, Mitsubishi Motors first addresses adverse impact with the highest priority. As regards the adverse impact with the highest priority that could not be adequately prevented, mitigated, or brought to an end, Mitsubishi Motors, as a last resort, consider whether to suspend, reduce or terminate existing business relationship with a business partner in connection with which, or in the value chain of which, the impact has arisen. Where Mitsubishi Motors has caused an actual adverse impact, Mitsubishi Motors provides appropriate remediation. Where Mitsubishi Motors becomes aware of the actual adverse impact caused by its subsidiary or business partner, Mitsubishi Motors makes efforts to use its ability to influence its subsidiary or business partner that is causing the adverse impact to provide remediation.
In the event of a serious incident, an emergency response organization is set up in accordance with the emergency response manual. -
Monitoring
Mitsubishi Motors periodically monitors the adequacy and effectiveness of due diligence processes provided for in the Policy. Where appropriate, revision is made to the Policy and relevant measures. Mitsubishi Motors, where significant change(*) occurs to its business, its subsidiaries or where related to the value chain it becomes aware of significant change (*2) occurred to its business partners, reanalyzes and reassesses the adequacy and effectiveness of measures taken in accordance with paragraph 1 and 2.
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Notification mechanism and complaints procedure
(1)Mitsubishi Motors enables natural or legal persons and entities listed in this subparagraph to submit complaints to Mitsubishi Motors where those persons or entities have legitimate concerns regarding adverse human rights and environmental impacts with respect to Mitsubishi Motors’ operations, the operations of its subsidiaries or the operations of its business partners in the value chain.
(a)natural or legal persons who are affected or have reasonable grounds to believe that there are or might be affected by an adverse impact, and the legitimate representatives of such persons or entities on behalf of them
(b)workers, trade unions and other workers’ representatives representing natural persons working in the value chain concerned
(2)Mitsubishi Motors takes reasonable measures to prevent any form of retaliation by ensuring the confidentiality of the identity of the natural or legal person or organization submitting the complaint.
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Communication
Mitsubishi Motors reports on the measures taken in accordance with the Policy by publishing on its website in a timely manner.
Article 7 (Engagement with stakeholders)
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Mitsubishi Motors makes efforts to carry out effective engagement with stakeholders who are affected or may be affected by adverse impacts and with external experts in the due diligence processes, and where relevant, to incorporate findings from such engagement into measures to identify, prevent, mitigate, bring to an end adverse impact and to provide remediation.
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Mitsubishi Motors maintains confidentiality and anonymity to ensure that participants are not the subject of retaliation or retribution.
Article 8 (Preparing and retaining records)
Mitsubishi Motors prepares records on carrying out due diligence and retains such records for at least 10 years.
< Annex 1 Adverse impacts >
Relevant to human rights
- Violation of the people's right to dispose of a land's natural resources and to not be deprived of means of subsistence
- Violation of the right to life and security
- Violation of the prohibition of torture, cruel, inhuman or degrading treatment
- Violation of the right to liberty and security
- Violation of the prohibition of arbitrary or unlawful interference with a person's privacy, family, home or correspondence and attacks on their reputation
- Violation of the prohibition of interference with the freedom of thought, conscience and religion
- Violation of the right to enjoy just and favorable conditions of work including a fair wage, a decent living, safe and healthy working conditions and reasonable limitation of working hours
- Violation of the prohibition to restrict workers’ access to adequate housing, if the workforce is housed in accommodation provided by the company, and to restrict workers’ access to adequate food, clothing, and water and sanitation in the workplace
- Violation of the right of the child to have his or her best interests given primary consideration in all decisions and actions that affect children
- Violation of the prohibition of child labor
- Violation of the prohibition of forced labor
- Violation of the prohibition of all forms of slavery, practices akin to slavery, serfdom or other forms of domination or oppression in the workplace, such as extreme economic or sexual exploitation and humiliation
- Violation of the prohibition of human trafficking
- Violation of the right to freedom of association, assembly, the rights to organize and collective bargaining
- Violation of the prohibition of unequal treatment in employment
- Violation of the prohibition of withholding an adequate living wage
- Violation of the prohibition to unlawfully evict or take land, forests and waters when acquiring, developing or otherwise use land, forests and waters, including by deforestation, the use of which secures the livelihood of a person
- Violation of the indigenous peoples’ right to the lands, territories and resources which they have traditionally owned, occupied or otherwise used or acquired
- Violation of other forms of human rights
Relevant to environment
- Violation of the obligation to take the necessary measures related to the use of biological resources in order to avoid or minimize adverse impacts on biological diversity
- Violation of the prohibition to import or export any specimen included in an Appendix of the Convention on International Trade in Endangered Species of Wild Fauna and Flora (CITES)
- Violation of the prohibition of the manufacture of mercury-added Products
- Violation of the prohibition of the use of mercury and mercury compounds in manufacturing processes
- Violation of the prohibition of the treatment of mercury waste
- Violation of the prohibition of the production and use of chemicals
- Violation of the prohibition of the handling, collection, storage and disposal of waste in a manner that is not environmentally sound
- Violation of the prohibition of importing a chemical
- Violation of the prohibition of the production and consumption of specific substances that deplete the ozone layer
- Violation of the prohibition of exports of hazardous waste
- Adverse impact to water, including seabed and marine environment, and including water pollution, water use, water quantities (flooding or droughts) and access to water
- Adverse impact to soil, including soil pollution, soil erosion, land use and land degradation
- Violation of the prohibition of causing any measurable environmental degradation, such as harmful soil change, water or air pollution, harmful emissions or excessive water consumption or other impact on natural resources
- Adverse impacts relevant to noise and vibration
- Adverse impacts relevant to plant safety concern
- Adverse impacts relevant to energy use
- Other forms of environmental degradation
< ANNEX 2 The international instruments covering adverse impacts referred to in Annex 1>
Relevant to human rights
- The Universal Declaration of Human Rights
- The International Covenant on Civil and Political Rights, and The International Covenant on Economic, Social and Cultural Rights
- The Convention on the Prevention and Punishment of the Crime of Genocide
- The Convention against Torture and other Cruel, Inhuman or Degrading Treatment or Punishment
- The International Convention on the Elimination of All Forms of Racial Discrimination
- The Convention on the Elimination of All Forms of Discrimination Against Women
- The Convention on the Rights of the Child
- The Convention on the Rights of Persons with Disabilities
- The United Nations Declaration on the Rights of Indigenous Peoples
- The Declaration on the Rights of Persons Belonging to National or Ethnic, Religious and Linguistic Minorities
- United Nations Convention against Transnational Organized Crime and the Palermo Protocol to Prevent, Suppress and Punish Trafficking in Persons Especially Women and Children, supplementing the United Nations Convention against Transnational Organized Crime
- The International Labor Organization’s Declaration on Fundamental Principles and Rights at Work
- The International Labor Organization’s Tripartite Declaration of Principles concerning Multinational Enterprises and Social Policy
- The International Labor Organization’s core/fundamental conventions
- The 10 Principles of United Nations Global Compact
Relevant to environment
- The Convention on Biological Diversity
- The Convention on International Trade in Endangered Species of Wild Fauna and Flora (CITES)
- The Minamata Convention on Mercury
- The Stockholm Convention on Persistent Organic Pollutants (POPs)
- The Rotterdam Convention on the Prior Informed Consent Procedure for Certain Hazardous Chemicals and Pesticides in International Trade (PIC)
- The Vienna Convention for the Protection of the Ozone Layer
- Basel Convention on the Control of Transboundary Movements of Hazardous Wastes and Their Disposal
- The UNEP Guidelines for Social Life Cycle Assessment of Products
- The United Nations Paris Agreement
- Other international environmental conventions
< The internationally recognized due diligence instruments>
Relevant to human rights
- International Bill of Human Rights
(The Universal Declaration of Human Rights, The International Covenant on Civil and Political Rights, The International Covenant on Economic, Social and Cultural Rights) - The UN Guiding Principles on Business and Human Rights
- The OECD Guidelines for Multinational Enterprises on Responsible Business Conduct
- The International Labor Organization’s Tripartite Declaration of Principles concerning Multinational Enterprises and Social Policy
- The OECD Due Diligence Guidance for Responsible Business Conduct
- The OECD Due Diligence Guidance for Responsible Supply Chains of Minerals from Conflict-Affected and High-Risk Areas
*1 Risk-based due diligence: Taking prioritized measures – such as preventing, mitigating, bringing to an end adverse impacts and providing remediation - in accordance with the gravity of adverse impacts identified, investigated, analyzed, and assessed while also monitoring the adequacy and effectiveness of these measures taken.
*2 ’significant change’ could be cases when the company starts to operate in a new economic sector or geographical area, starts producing new products, or changes its corporate structure via restructuring or via mergers or acquisitions.
Diversity Promotion Policy
We aim to respond to change and heighten organizational capabilities by incorporating diverse viewpoints and approaches through the different abilities and characteristics of each employee. In this way, we will create vehicles offering new levels of attractiveness and value. We are promoting Di@MoND (Diversity @MITSUBISHI MOTORS New Drive) activities to create an environment where employees can maximize their individual abilities and play an active role.
Health and Safety Management Policy
Basic Policy
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We will undertake companywide activities with emphasis on each process of the PDCA cycle to eliminate workplace risks and hazards with safety taking priority over all else. Within each activity, confirmation, follow-up, and improvement will be carried out successively and continuously.
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Workplace supervisors from senior management down will implement comprehensive health and safety management measures under their own responsibility with an awareness that ensuring health and safety is the foundation of management. They will strive to create a workplace culture of discipline with consideration for others and a strict attitude of not engaging in, not allowing others to engage in, and not overlooking unsafe conduct. All workplace supervisors will also work to create a workplace culture that fosters open communication where subordinate personnel feel that they can say anything through honest dialogue at any time and to raise awareness of health and safety.
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Each employee shall observe basic rules and conduct guidelines relating to safety to protect their own safety and endeavor to create healthy workplaces with no accidents by conducting on health and safety activities in cooperation with all MITSUBISHI MOTORS personnel with a strong commitment to complying with decisions that they have made and decisions that have been made by others.
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Companywide efforts shall be made to create clean and comfortable work environments, prevent disease, and promote the health and physical well-being of each employee.
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Health and safety management shall be implemented in accordance with the MITSUBISHI MOTORS Health and Safety Management System.
“The Health Declaration” of MITSUBISHI MOTORS
The foundation for our employees having fulfilling work and personal lives is the mental and physical health of all employees and their families as well as the creation of an environment that allows them to work enthusiastically. MMC will actively promote each employee’s health.
Quality Policy
Quality is the fundamental requirement to support our business.
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Commit to excellence in Product, Sales, and Service Quality exceeding customer expectations
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Focus on Quality of Management to continuously improve overall company performance.
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Comply with laws and global regulations to gain trust on MMC quality.
Social Contribution Activities Policy
To address diversifying social issues, MITSUBISHI MOTORS carries out its STEP social contribution activities, focused on four main themes, standing for the first letters of Society, Traffic safety, Environment and People.
Based on this policy, we will continue to contribute to society by utilizing each and every employee's skills and know-how as well as our technologies and products, aiming to create a better society where people can hope for a better future.
Society
Contributing to the development of local communities through activities tailored to local needs
Traffic safety
Contributing to realization of a safe and secure society with no traffic accidents
Enviroment
Contributing to the preservation of our precious global environment
People
Contributing to the realization of a life full of smiles by supporting and being considerate of people
Governance
Independence Standards and Qualification for Outside Directors
We have established independence standards for Outside Directors as follows, and we appoint as independent directors those persons who are not at risk of having a conflict of interest with general shareholders.
<Independence standards and Qualification for Outside Directors>
The Outside Directors of MITSUBISHI MOTORS shall not be any of the following and shall be in a neutral position independent from our management.
- An executive of a major shareholder* of the Company
- major shareholder: a shareholder who owns a 10% or greater share of voting rights
- An executive of a major business partner*1 of the Company, or of a company for which the Company is a major business partner, or the parent company or subsidiary of such a company
- An executive of a major lender*2 to the Company or the parent company or subsidiary of such a company
- A person affiliated with an auditing firm that conducts statutory audits of the Company
- A consultant, an accounting professional such as a certified public accountant, or a legal professional such as an attorney-at-law who receives a large amount*3 of monetary consideration or other property other than compensation of Members of the Board from the Company (in the event such property is received by a corporation, association or other group, then any person belonging to such group)
- An executive of a company with which we share a Director
- An executive of an organization that is receiving a large donation or grant*3 from the Company
- A person to whom any of one through seven has applied during the past three years
- A person with a close relative (second degree of kinship) to whom any of one through seven applies
- A person whose total period in office as an Outside Director exceeds eight years
- Other persons for whom the possibility of a relationship with the Company appears strong under substantive and comprehensive consideration of the situation
- a major business partner: a major client of the Company with annual transactions valued at 2% or more of our consolidated net sales in the most recent fiscal year, or a major supplier to us with annual transactions valued at 2% or more of the supplier’s consolidated net sales in the most recent fiscal year
- a major lender: a financial institution that provides the Company with loans amounting to 2% or more of the Company’s consolidated total assets at the end of the most recent fiscal year
- large amount: an amount of consideration received from the Company that is 10 million yen or more
Basic Views and Policy
- The compensation system shall contribute to our group’s sustainable growth and medium- to long term improvement of corporate value.
- The compensation system shall be linked with corporate results in order to motivate Executive Officers to accomplish management strategies and management plans as well as to achieve targeted corporate results in an appropriate manner.
- The compensation levels shall contribute to securing professionals who measure up to ideal standards for management personnel that MITSUBISHI MOTORS expects for those responsible for corporate operation to have.
- The compensation system shall increase a shared awareness of profits with shareholders and awareness of shareholder-focused management.
- The decision-making process relating to compensation shall be highly transparent and objective.
Information Security Policy
Mitsubishi Motors Corporation (hereafter, MMC) is aware that appropriate protection of material information assets (information, information systems that handle the information, equipment system, and product system) for business activities is important to fulfill our social responsibility and win the trust of stakeholders and works to maintain information security management.
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MMC will identify important information assets for business activities, classify them by their characteristics and appropriately manage such according to their risks.
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MMC will establish a promotional organization and internal regulations for information security management and also appropriately guide / supervise employees to ensure that information security management is maintained based on confidentiality, integrity and availability.
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When consigning work to a third party, MMC will appropriately guide / supervise consignees to ensure that information security management of the entrusted work is performed as planned.
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MMC will take appropriate security measures to prevent unauthorized access to our information assets and to prevent loss of information assets / theft, destruction, alteration and misuse of information assets. When an incident or accident occurs or is suspected to have occurred, MMC will investigate its existence and causes and act promptly to prevent the spread of damage and its recurrence.
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MMC will perform periodic audits / evaluations on the daily operations of management measures for information security and endeavor for constant continuous improvement.
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MMC will comply with laws and internal regulations and such related to information security management. To perform these tasks thoroughly, MMC will strictly deal with violators of such laws and internal regulations, etc., and endeavor to prevent recurrence.
Vehicle Cybersecurity Policy
Mitsubishi Motors Corporation (“MMC” or “we”) recognizes that protecting vehicles and their peripheral systems against cybersecurity risks throughout the entire vehicle lifecycle is essential so that customers can use our products and services with confidence. MMC is committed to vehicle cybersecurity management.
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We identify protected assets related to vehicle cybersecurity and manage them appropriately according to cybersecurity risk.
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We establish systems and internal rules to promote vehicle cybersecurity management and ensure that employees are informed so that vehicle cybersecurity management is effectively maintained.
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When outsourcing operations to third parties, we provide appropriate guidance and supervision to contractors to ensure vehicle cybersecurity management for the outsourced operations.
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We implement appropriate security measures to prevent unauthorized access to or alteration of protected assets. If an incident occurs, we take prompt action to prevent further damage and recurrence.
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We conduct regular audits and evaluations of our vehicle cybersecurity management and strive for continuous improvement.
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We comply with all laws, regulations, and internal rules, etc. related to vehicle cybersecurity management. To ensure compliance, if a violation of laws, regulations, or internal rules is identified, we take action in accordance with our internal rules and work to prevent recurrence.
Global Tax Policy for MITSUBISHI MOTORS Group
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Tax compliance
The MITSUBISHI MOTORS Group (hereinafter simply referred to as “MITSUBISHI MOTORS”) pledges to pursue proper tax payments all over the world based on the “MITSUBISHI MOTORS Global Code of Conduct.” This means MITSUBISHI MOTORS maintains appropriate and timely tax payments by understanding the intent and purpose of the Base Erosion and Profit Shifting (BEPS) Action Plan, which was developed and publicized by the OECD and G20 countries, as well as by complying with tax regulations in all countries and regions in which it conducts businesses, tax treaties, and other international tax regulations related to its business. In addition, MITSUBISHI MOTORS pledges not to use any tax havens or loopholes that are against the intentions and purposes of laws. -
Corporate governance on tax matters
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（1）MITSUBISHI MOTORS recognizes corporate governance on tax matters as an infrastructure to promote tax compliance and tax planning and, under the initiative of top management, pursues the optimization of governance systems to secure the accuracy and transparency of accounting and tax-related information.
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（2）The MITSUBISHI MOTORS Group makes disclosures to all relevant taxation authorities and discloses appropriately and in a timely manner the BEPS transfer pricing documentation and other information required for submission by multinational enterprises.
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