Before You Begin / Registration Initialization
To use the MITSUBISHI Remote Control App, register your wireless LAN device and your vehicle .
Your vehicle and wireless LAN device communicate directly. You do not have to access a public wireless LAN spot or prepare any wireless LAN routers at your home.
STEP1. Install App on wireless LAN device
See the Registration information Card
The registration information card is attached to Keyless Operation Key.
If you have a piece of paper with the wireless LAN password that was reissued by Authorized Mitsubishi dealership, please see it.
Scan QR code to install App
The registration information card is attached to Keyless Operation Key.
If you have a piece of paper with the wireless LAN password that was reissued by Authorized Mitsubishi dealership, please see it.
App Download
OUTLANDER PHEV
MITSUBISHI Remote Control
Requires iOS12 or later versions
iOS 3.1.5
Requires Android6.0 or later versions
- Not compatible with some models
Android A.3.1.5
If you cannot scan the QR code, please search "MITSUBISHI OUTLANDER PHEV" on App Store or Google Play Store, or click on the banner below to download the app.
【Note】Please keep the registration information card in a safe place by yourself.
STEP2. Set up your vehicle and wireless device so they can be registered
Perform this operation while the driver's side door is closed.
Turn the power switch to ACC, then within 10 seconds, press the LOCK and UNLOCK on the key fob alternately 10 times in total.
Registration mode
A meter buzzer sounds according to the number of the registered wireless LAN devices.
Registration mode ends 5 minutes after the buzzer sounds. (Up to 2 devices can be registered.)
- No devices are registered: 1 beep
- 1 device has been registered: 2 beeps
- 2 devices have been registered: 3 beeps
Start of wireless LAN communication
On your wireless LAN device, go to Settings and select 'Wi-Fi'. SSID 'REMOTExxxxxx' is displayed.
It may take a few minutes before the SSID is displayed.
STEP3. Register wireless LAN device with your vehicle
iOS device
Connect wireless LAN device to your vehicle.
When you search the network with your wireless device, you can find SSID 'REMOTExxxx'. Then, you can enter your password.
(SSID and password are described in the registration information card.)
Android device
Select SSID, and enter your password. Then, press OK button. The registration starts automatically.
It may take about 1 minute before the registration is completed.
Registration complete
A registration completed message will be displayed on your wireless LAN device.
Turn off the power switch of your vehicle to complete the registration.
To register a 2nd device, exit the app or terminate the wireless LAN connection between the vehicle and 1st device.
Then, perform the same registration procedure for the next wireless LAN device.
Notes
For iOS10 or later versions and some Android devices, a message "No Internet Connection" is shown on the
Wi-Fi setting screen of OS, which will not affect the wireless LAN communication with your vehicle and there is no problem.
You can initialize the registration information of your wireless LAN device registered with the vehicle.
When vehicle registration initialization is performed, registration information of all wireless LAN devices registered with the vehicle is deleted and reset to the factory.
When the registration information of all wireless LAN devices registered with the vehicle is deleted, the following settings are initialized.
- Vehicle SSID, Wireless LAN password (settings of the registration information card)
- Schedules of Charge Timer Settings and Climate Timer Settings
- Wireless LAN communication of the vehicle will be stopped. (Your wireless LAN device will not find the vehicle SSID when searching for it.)
If you wish to unregister the wireless LAN device registered with the vehicle, cancel the registration from
"Settings" - "Cancel VIN Registration" on the MITSUBISHI Remote Control App.
STEP1. Turn on the hazard lamps
Turn on the hazard lamps.
STEP2. Set up your vehicle to delete the registration information
Perform this operation while the driver's side door is closed.
Turn the power switch to ACC, then within 10 seconds, press the LOCK and UNLOCK on the key fob alternately 10 times in total.
Registration deletion mode
A meter buzzer sounds according to the number of the registered wireless LAN devices.
Registration deletion mode ends 5 minutes after the buzzer sounds.
- No devices are registered: 1 beep
- 1 device has been registered: 2 beeps
- 2 devices have been registered: 3 beeps
STEP3. Delete the registration information
Enter registration deletion mode, then within 5 minutes, press the LOCK and UNLOCK on the key fob alternately 20 times in total.
Deletion of registration information
A buzzer sounds when registration information is deleted completely (1 beep).
Registration deletion mode ends by turning off the hazard lamps and turning the power switch to OFF.
If you wish to continue to use the MITSUBISHI Remote Control App after the registration information is deleted from the vehicle, it is necessary to conduct "Settings" > "Cancel VIN Registration" on the MITSUBISHI Remote Control App, and you need to register your wireless device with your vehicle again.
STEP1. Vehicle side initialization
Vehicle side registration initialization
Please follow the given steps of Registration Initialization to perform the vehicle side registration initialization.
STEP2. Wireless LAN device initialization
iOS device
Uninstall the App.
Reinstall the App.
OUTLANDER PHEV
MITSUBISHI Remote
Control
Requires iOS12 or later versions
Android device
Open the application store.
OUTLANDER PHEV
MITSUBISHI Remote
Control
Requires Android6.0 or
later versions
- Not compatible with some models
STEP3. Change wireless LAN communication settings of Android device
On certain Android devices, wireless LAN communication with vehicle might be disconnected automatically, depending upon the model and OS version.
Hence change the setting as shown below. Depending on the model, operating method and display items may be different. For more information, please check the user manual of wireless LAN device or contact the device manufacturer.
Delete vehicle SSID
- "Settings" > "Wi-Fi" > "Manage Saved networks" > Tap the vehicle SSID if present > "Forget network"
- (If there are no "Saved networks")
"Settings" > "Wi-Fi" > Tap the vehicle SSID if present > "Forget network"
Advanced settings
- Set the followings, if present under "Settings" > "Wi-Fi" > "Advanced or preferences".
- "ADAPTIVE WI-FI" > OFF
- "Switch to mobile data" > OFF
- "Smart network switch" > OFF
- "Auto network switch" > OFF
- "Wi-Fi Auto ON/OFF" > OFF
- "Intelligent Wi-Fi" > OFF
- "Wi-Fi +" > OFF
- "Wi-Fi optimization" > OFF
- "Turn on Wi-Fi automatically" > OFF
- "Avoid poor connections" > OFF
- "Wi-Fi frequency band" > Automatic or 2.4GHz only
App permissions settings
- (Android 6.0 or later)
- "Settings" > "Privacy" > "Location" > "Use Location" > ON
- "Settings" > "Apps and Notifications" > "See all apps" > "Remote Ctrl" > "Permissions" > "Location" > ON
or "Allow only while using the app" and "Use precise location" > ON
STEP4. Re-register
Re-register
Please follow the given steps of "Before you begin" to register again.
Location permissions settings
Please tap "Precise" and "While using the app" when location access permission pop-up appears.
Change mobile communication settings
On certain Android devices, you may not be able to communicate with the vehicle even after STEP 3. In such a case, please set Mobile communication to 'OFF' as per the following procedures, set 'Wi-Fi only' to 'ON' and register again.
If you are able to register using these steps, please temporarily turn OFF the mobile communication through these steps when you use the Mitsubishi Remote Control from now on. (Please note that countermeasures cannot be implemented on the app as this depends on the Android OS specification.)
If issue does not resolve
Please re-confirm STEP1 to 4. If you are still not able to register, please consult the nearest Authorized Mitsubishi Distributor.
STEP5. Steps to be taken if you are unable to communicate with the vehicle
after successful registration
Change additional wireless LAN settings
On certain Android devices, you may be able to solve this by changing additional wireless LAN settings.
- Set the following, if present under "Settings" > "Wi-Fi" > Tap and hold the vehicle SSID > "Modify network settings" > "Advanced options".
- "Using this AP without internet connection" > ON
Change wireless LAN settings again
You may be able to solve this by changing the mobile communication settings in STEP 3 and 4 again.
Check wireless LAN communication stopped state
If the vehicle SSID is not displayed on "Settings" > "Wi-Fi" when the vehicle power switch is OFF, the vehicle may have stopped wireless LAN communication temporarily and activated the function to prevent an auxiliary battery from being dead. You can resume wireless LAN communication by following the steps below.
- If the vehicle is equipped with MMCS or smartphone linked display audio (SDA), please check whether the MMCS/SDA date/time is correct.
If not, place the vehicle at an unobstructed outdoor location, and update the GPS time information. - Please check whether the wireless LAN device date/time is correct. If not, enable Auto adjust date/time function under OS settings.
- Turn ON the vehicle power switch and wait for 10 seconds or more.
- Turn the power switch to ACC, then within 10 seconds, press the keyless operation keys "LOCK" and "UNLOCK" alternately 10 times in total.
- Once the meter buzzer sounds according to the number of registered devices, wireless LAN communication resumes temporarily. Start up the app in this state and communicate with the vehicle once.
- Turn OFF the power switch. Procedure is completed unless the wireless LAN communication stops.
- If the wireless LAN communication stops in No.6, start up the Plug-in Hybrid EV system, keep in READY mode (Ready indicator is on) for 10 minutes or more and then turn OFF the power switch. Procedure is completed once the wireless LAN communication resumes.
If issue does not resolve
If wireless LAN communication does not resume even after confirming the above, register again after performing STEP1 to 4. If this does not resolve the issue, please consult the nearest Authorized Mitsubishi Distributor.